V Australia strongly recommends that you take out travel insurance for all your travel needs.

If you need to change or cancel your booking with V Australia, it’s as simple as getting in touch with our Guest Contact Centre. Please note changing or cancelling your booking may result in an additional fee or be subject to terms and conditions, depending on your fare class.

We are working towards providing international lounge access for International Business Guests and Velocity Gold Members (travelling in any class) in V Australia’s main ports. Check back for more details, coming soon.

Guests are solely responsible for obtaining all travel documents and for complying with all laws, regulations, orders and travel requirements of countries to be flown from, into or over. The airline may refuse to carry you if we reasonably believe you will be refused entry to the destination c ...

We’ve put together some tips and advice for helping ensure a fun and comfortable journey when travelling with infants. You can read them here.

To find out exactly when our flights arrive and depart, please check out our timetables.

Some dangerous goods are completely banned from all carry-on and checked baggage, but some can fly in some circumstances. For more information on dangerous goods, please see our dangerous goods page.

Many women fly while pregnant and have no difficulties. We recommend you discuss your travel plans with your doctor before flying, particularly during the later stages of pregnancy. To find out further information about V Australia’s policy for travelling while pregnant, please call our G ...

V Australia Guests can book great car hire deals with our partner Europcar.

If you have a severe allergy, you may request that Cabin Crew wipe down your aircraft seat and tray tables prior to boarding. Cabin Crew can also notify Guests in your immediate vicinity of your allergy if you wish them to do so. While we will do what we can to assist, we cannot guarantee that o ...

V Australia offers a range of 13 special meals for a range of dietary and cultural requirements. Please check our special meals section to find out further information. For more information on flying with allergies, please refer to our Medical Conditions page.

The maximum length of a seatbelt in economy is 51” or 129cm. Extension seatbelts can be requested if required. To obtain an extension seatbelt please contact the Guest Contact Centre to arrange.

We are committed to ensuring Guests with special needs are treated with the same dignity, courtesy and respect shown to all Guests. We view our responsibility to provide safe and accessible air travel without discrimination very seriously, however due to system, staff and safety restrictions; th ...

On a V Australia flight you can request a seat by phoning the Guest Contact Centre and speaking to one of our friendly team members. Note: While we attempt to fulfil seat requests, no particular seat can be guaranteed.

Some medical conditions require clearance for travel with V Australia, and travel may be refused without sufficient documentation. We are committed to ensuring Guests with special needs are treated with the same dignity, courtesy and respect shown to all Guests. We view our responsibility to pro ...

At all ports Guests can take their own stroller/pram to the boarding gate, whereupon Ground Crew will transfer them to the baggage hold. Guests will be required to bring their own strollers as not all ports have strollers. Strollers/prams are not permitted onboard the aircraft. Please phone the ...

Yes. Please phone our Guest Contact Centre for more information about purchasing additional seats for personal comfort. Seat belt extensions can also be requested if required.