We offer a range of services for our Guests who require special assistance.  At V Australia we are committed to the carriage of Guests with specific needs in a safe and enjoyable manner.

• Get an overview of our Special Needs and Assistance policies

If you need to travel with a Safety Assistant, find everything you need to know here.

• Read our policy about travelling with a Safety Assistant
  

Tips and advice for expectant mothers to ensure your journey is as safe and comfortable as possible.

• Find out more information about flying while pregnant

We’re happy to help Guests who require mobility assistance. Find information about how we’ll get you on and off your flight, the wheelchairs we can carry and when we’ll need you to check-in.

• Get more information about mobility assistance

If you have a medical condition and need clearance to fly, you’ll get the right forms here. Also learn about how we can and can’t help Guests who need a little extra care during their travels.

• Find more information regarding medical conditions 

Find out how to book your flights if you have a vision or hearing impairment.

• Read about our policy for helping Guests with vision or hearing impairments

Be informed about our procedures for booking and boarding with your Guide or Assistance dog.

• If you're travelling with a Guide or Assistance Dog, you'll find more information here

For special assistance with walking or carrying your cabin baggage whilst boarding and disembarking, a V Australia team member will be happy to assist you, under certain conditions.

•  Find our more about our meet and assist service

Find information about the special meals V Australia can provide during your flights, and how to organise meals to suit your needs.

• Everything you need to know about our in-flight special meals